TJ
Thandokazi J

1 reviews | Active since Aug 2026

14 Sept 2026, 21:39

Provident fund Complaint

Been reporting them several times with regards to my provident fund money. All they did was request for claim form and attached documents. After receiving them. They id not get back to me. Been sending them emails. They not responding. I'm starting to give up on my money I've worked for xears

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply15 Sept 2026, 09:01
Official
Dear Thandokazi 

At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. 

We hereby acknowledge receipt of your complaint. 

We will investigate the matter and provide feedback using the contact details you have provided. 

Regards
Alexforbes Customer Experience