sS
slavmilakovic S
1 reviews | Active since Jan 2017
13 Sept 2024, 12:43
Provident fund
Hi I am currently unhappy with alexander Forbes my claim was submitted 2 months ago and I have not received my payout this is really bad service.
I want my funds before then end of this month my claim was submitted long before the 2 pot system came into effect.
THIS IS REALLY BAD SERVICE
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Alexander Forbes Financial Services's replyOfficial
13 Sept 2024, 15:32Dear Tommy
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply13 Sept 2024, 15:32
Official
Dear Tommy
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations