KR
Karabo R
1 reviews | Active since Jan 2019
04 May 2023, 15:39
Provident fund
I have claimed for my provident fund since last year I have not received it. I sent them an email no response.
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Alexander Forbes Financial Services's replyOfficial
04 May 2023, 16:40Dear Karabo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply04 May 2023, 16:40
Official
Dear Karabo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations