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Ntombi N
1 reviews | Active since Mar 2024
27 Mar 2024, 13:20
Provident fund
Hi my name is Ntombi Ngwenya, I’ve been waiting for my money for over 2 months now and I even went to Alex Forbes offices on the 18th of march 2024 to complain about their services…. I dnt have a salary for 2 months now and all my debit orders bounced on Monday…. My former colleague got her money today because she wrote a complain on Hello Peter and they paid her and left the rest of us behind… so technically a person must lay a complain first before they get their money…. Alexander Forbes is a **** of a company
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Alexander Forbes Financial Services's replyOfficial
27 Mar 2024, 13:38Dear Ntombi ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply27 Mar 2024, 13:38
Official
Dear Ntombi ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations