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Andipha D
1 reviews | Active since May 2023
08 May 2023, 22:17
Provident fund
I have never seen such pathetic service in my entire life it's been 2months since i have been awaiting for my funds to be released each time I call I am given more time to wait it's so frustrating being honest.
Helpful (0)
Replies (3)0
Replies (3)
Alexander Forbes Financial Services's replyOfficial
09 May 2023, 09:27Dear Andipha
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply09 May 2023, 09:27
Official
Dear Andipha
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
AD
Andipha D's updateReviewer Update
11 May 2023, 08:57Still receiving automated responses without any communication or update what a waste of time.
AD
Andipha D's update11 May 2023, 08:57
Reviewer Update
Still receiving automated responses without any communication or update what a waste of time.
Alexander Forbes Financial Services's replyOfficial
11 May 2023, 09:26Dear Andipha
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby confirm that an update was assisted with on the email address provided.
Trusting you find the above in order.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby confirm that an update was assisted with on the email address provided.
Trusting you find the above in order.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply11 May 2023, 09:26
Official
Dear Andipha
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby confirm that an update was assisted with on the email address provided.
Trusting you find the above in order.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby confirm that an update was assisted with on the email address provided.
Trusting you find the above in order.
Kind Regards
Customer Insights and Escalation