Provident Fund

<p>I resigned from Tracker Connect on the 23rd Sept and got in contact with Alexander Forbes on the 3 October only to find that they never processed anything since the 23 Sept and only acted on my correspondence on the 3rd which to me is totally unacceptable. Had i not followed up i would have been left in the dark. Another alarming concern is that they told me my last payment is not allocated however i received a sms to tell me it is so i am getting contradicting information. Why does it take so long to resolve this matter. Why must i keep following up. Is this how clients get handled. Has service totally gone down the drain.Its shocking. I WANT THIS RESOLVED IMMEDIATELY AS I HAVE WAITED THREE WEEKS ALREADY AND THINGS IS MOVING SLOWLY WITH NO URGENCY OTHERISE I WILL CONSULT THE PAPERS.</p>