WG
Wamkelwe G
1 reviews | Active since Oct 2013
03 Feb 2023, 11:10
Provident Fund
I have been waiting for my Provident payout, I've sent emails and no one is prepared to even respond to my emails. I've sent about 20 emails almost everyday till this day no one has bothered to respond.
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Alexander Forbes Financial Services's replyOfficial
03 Feb 2023, 11:32Dear Mr Wamkelwe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply03 Feb 2023, 11:32
Official
Dear Mr Wamkelwe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations