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Morena M
1 reviews | Active since Oct 2024
07 Oct 2024, 21:43
Provident claim
I’ve had a very great experience with AlexForbes. My claim was submitted on the 27/09 and 7 days later my claim was paid. No follow ups done. Thank you Alexforbes Keep up the great work!!!
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Alexander Forbes Financial Services's replyOfficial
10 Oct 2024, 13:28Dear Morena,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply10 Oct 2024, 13:28
Official
Dear Morena,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations