SM
Sivuyile M
1 reviews | Active since May 2019
12 Jul 2019, 06:53
Provident
What a pathetic service from this company. The client service behavior is so pathetic to say the least. Been waiting with an outstanding claim nearly close to two months with no feedback what so ever. I hope that I will never have to deal with this company in the future.
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Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
12 Jul 2019, 08:24Dear Sivuyile M
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
Alexander Forbes Financial Services's reply12 Jul 2019, 08:24
Official
Dear Sivuyile M
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
SM
Sivuyile M's updateReviewer Update
15 Jul 2019, 15:16Dear KN,
I’m still waiting for your promised feedback .
I’m still waiting for your promised feedback .
SM
Sivuyile M's update15 Jul 2019, 15:16
Reviewer Update
Dear KN,
I’m still waiting for your promised feedback .
I’m still waiting for your promised feedback .