NF
Natasha F
1 reviews | Active since Oct 2015
23 Dec 2020, 16:42
Poorest customer service EVER RECEIVED !!!!!
Its had now been 8 weeks and still NO feedback regarding my payout. This is totally unacceptable !!!! This company is a joke they have no regard for customers and have other ppls lives in their hands.I want URGENT escalation procedure and provide details of the CEO TODAY!!!
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Alexander Forbes Financial Services's replyOfficial
24 Dec 2020, 08:47Dear Natasha
Thank you for taking the time to advise us of the service you received.
I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KHX-327
Client Services
KHX-327
Alexander Forbes Financial Services's reply24 Dec 2020, 08:47
Official
Dear Natasha
Thank you for taking the time to advise us of the service you received.
I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KHX-327
Client Services
KHX-327