lR
lucia R
1 reviews | Active since Dec 2020
10 Dec 2020, 10:50
POOR WITHDRWAL CLAIM
I have logged my withdrawal claim on the 16 September 2020 nothing happened till this date 10december nothing has come or any feed back instead the are plain rude and have no remorse on clients. the service is just plain poor and inconsiderate at all. i wouldn't advice and company or any one to work with them in future. what a waste of my time and money thinking am saving wisely but instead i have dug a whole for myself with them am not happy at all. hope this gets to the write people and action on this ASAP Cause the offices are closing soon so what will happen to my claim i should wait for 2021.
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Alexander Forbes Financial Services's replyOfficial
10 Dec 2020, 15:12Dear lucia R Thank you for taking the time to advise us of the delays in your claim.I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided. Kind Regards,
Client Services
AIO-035
Client Services
AIO-035
Alexander Forbes Financial Services's reply10 Dec 2020, 15:12
Official
Dear lucia R Thank you for taking the time to advise us of the delays in your claim.I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided. Kind Regards,
Client Services
AIO-035
Client Services
AIO-035