Poor service to payouts
This is very disappointing from a big company like AForbes,you guys don’t even reply to tell a customer that all the right documents have been received instead you keep quite again to delay our payments as you have been doing for the passed 4 months, I will never invest with this company ever again,
Helpful (0)
Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
04 Aug 2022, 17:02Dear Marcus At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
Alexander Forbes Financial Services's reply04 Aug 2022, 17:02
Official
Dear Marcus At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
's updateReviewer Update
09 Aug 2022, 00:53Good day AF so you guys are still investing after a week now?
's update09 Aug 2022, 00:53
Reviewer Update
Good day AF so you guys are still investing after a week now?