POOR SERVICE RECEIVED FROM ALEXANDER FORBES -naming Brian Setoaba & Naeem Shaik

I would hereby want to lodge a formal complaint against Alexander Forbes and their poor management. My Mother resigned last year March from Clicks Group and up until today we are still are fighting for her pension money to be paid out. i am sure we have spoken to all that call centre agents in that specific department and the sad part is that their management: Naeem Shaik & Brian Setoaba are well aware of this situation and for a year and six months now, this issue still has not been resolved. this morning when when we phoned, they referred us to another call centre and when phoning them, no once could assist.

This is so sad because how many unskilled South Africans struggle by the hand of these big companies who just drag their feet while the man on the street needs to struggle because their incompetance. its sad that after a year and six months my Mother has be literally beg these people to pay her money.