KL
Kyle L

1 reviews | Active since Sept 2021

07 Sept 2026, 12:33

Poor service/ No service

What is going on with Alexander Forbes? I’ve sent an email over a week ago and to date no reply. I’ve been trying to call for over a week and cannot get anyone to even answer the phone. What does it take just to be able to speak to someone for assistance? Does anyone still work there? Service is shocking to say the least

0
Replies (3)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply07 Sept 2026, 12:53
Official
Dear Kyle 

At Alex forbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. 

We hereby acknowledge receipt of your complaint. 

We will investigate the matter and provide feedback using the contact details you have provided. 

Regards
Alexforbes Customer Experience 
KL
Kyle L's update07 Sept 2026, 12:55
Reviewer Update
Good day please call again
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply07 Sept 2026, 13:14
Official
Dear Kyle 

At Alex forbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. 

We hereby acknowledge receipt of your complaint. 

We will investigate the matter and provide feedback using the contact details you have provided. 

Regards
Alexforbes Customer Experience