zZ
zondi Z
1 reviews | Active since Nov 2015
11 May 2023, 21:07
Poor service from these people. Thier communication is horible
For a long time needing a call from them no one .. nothing .. not even a response to my email. What can I still get help from this company ? It's been months struggling with this. Still nothing no help nothing.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
12 May 2023, 08:16Dear Zondi
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply12 May 2023, 08:16
Official
Dear Zondi
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations