MS
M S
1 reviews | Active since Apr 2022
27 Jul 2022, 08:26
Poor service from established company
At least a 10min waiting for them to answer the phone ,with a estimate 20 Min conversation, and then you do it weekly. For two months or more. to find out Why or what is the new excuse for not paying out your pension fund
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
27 Jul 2022, 10:40Dear M Smuts
Thank you for taking the time to advise us of the service you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Customer Insights and Escalations
AAAA-5948
Alexander Forbes Financial Services's reply27 Jul 2022, 10:40
Official
Dear M Smuts
Thank you for taking the time to advise us of the service you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Customer Insights and Escalations
AAAA-5948