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Simphiwe N

1 reviews | Active since Sept 2024

21 Sept 2024, 09:40

Poor service from Alexforbes

There is a new problem in the country it's called Alexforbes, their service extremely disgusting. People claim their monies to ease the financial burdens they have bt this particular company is playing hide and seek with those ppl, maybe at some point a very serious intervention from the government needs to take care if they really created this 2pot system to save people from financial stress as they said it is. Bt as for Alexforbes they are really a disgrace to the clients and surely they be losing a lot after all is said and done believe me.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply22 Sept 2024, 17:30
Official
Dear Simphiwe,
 At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.  We will investigate your query and provide feedback with the contact details provided.     Kind Regards Customer Insights and Escalations