WN
Wezo N
1 reviews | Active since Jul 2025
28 Aug 2025, 13:26
Poor Service for Claims
We as a family have been waiting for our grand father's claim of 53 years it's been a month now.
No follow up from Alexander's consultants they just call us and dissappear after and they ignore emails.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
01 Sept 2025, 07:58Dear Wezo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply01 Sept 2025, 07:58
Official
Dear Wezo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations