CP
Candace P
1 reviews | Active since Apr 2019
30 Dec 2020, 09:02
Poor Service
I have been struggling with AF for the last 2 months to sort out my duplicate SARS directive. My accountant advised me that SARS wants AF to contact them directly to sort out. However they continue replying "Kindly be advised that as per our specialists, there is no duplicate tax directive, please provide us with the duplicate directive." Which I have submitted on numerous occasions. They are delaying the whole process. I want this sorted out ASAP
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Alexander Forbes Financial Services's replyOfficial
31 Dec 2020, 08:47Dear Candace P
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
UAR-706
Alexander Forbes Financial Services's reply31 Dec 2020, 08:47
Official
Dear Candace P
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
UAR-706