SM
Samkelisiwe M
1 reviews | Active since Jun 2014
24 Sept 2024, 12:59
POOR SERVICE
The experience has been dissatisfying, pathetic and absolutely appalling for a company such as AF. Im trully disgusted. Not one thing has happened as per their given turn around time and they give a number to call which is answered by useles individuals. which makes you wonder , why the number even exists. ***
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Alexander Forbes Financial Services's replyOfficial
25 Sept 2024, 15:43Dear Samkelisiwe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply25 Sept 2024, 15:43
Official
Dear Samkelisiwe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation