1 reviews | Active since Sept 2012
Poor service delivery and lies
<p>I was contacted by ICTS and sent them my documents. After all the being messed around I contacted Alexander Forbes directly. I sent them my documents for an unclaimed benefit withdrawal and was told I would be paid out in four weeks. I was told there is about plus minus R7000 to be paid out to me. It's week 5 and I have not received anything. My member number is M ********** 1. ID Number ********** 193081.</p>
Good Day Ralton
Thank you for bringing this matter to our attention.
We apologise for the service you've experienced.
We are investigating this matter and will be in contact with you via the details provided.
Kind Regards
Bongiwe
Good Day Ralton
Thank you for bringing this matter to our attention.
We apologise for the service you've experienced.
We are investigating this matter and will be in contact with you via the details provided.
Kind Regards
Bongiwe
RE: Progress/Status of claim
CRM: ********** 006124
(AF) Admin - 2:13 pm
to ralton.fisher
Good day
Thank you for contacting the Alexander
Forbes Contact Centre
Kindly be advised that the tax application
from SARS was received on 19/07/2017 and
payment should be done in 14 working days
Should you have any further queries, please do
not hesitate to contact us either on 0860 100
333 or at **********
Kind Regards,
Faranani Raphunga
Alexander Forbes Client Interaction Centre l
FINANCIAL SERVICES
This is the email i received today. Why am i getting the runaround after i was promised that payment will be done by friday?????
RE: Progress/Status of claim
CRM: ********** 006124
(AF) Admin - 2:13 pm
to ralton.fisher
Good day
Thank you for contacting the Alexander
Forbes Contact Centre
Kindly be advised that the tax application
from SARS was received on 19/07/2017 and
payment should be done in 14 working days
Should you have any further queries, please do
not hesitate to contact us either on 0860 100
333 or at **********
Kind Regards,
Faranani Raphunga
Alexander Forbes Client Interaction Centre l
FINANCIAL SERVICES
This is the email i received today. Why am i getting the runaround after i was promised that payment will be done by friday?????