GN
Godfrey N
1 reviews | Active since Nov 2024
21 Nov 2024, 03:16
Poor Service and inconsistency
I resigned from my previous employer 3months ago and I have been contacting Alex forbes from September resubmitting all the necessary documents needed,I logged a complain in their portal still have not received any feedback or even my payments. They keep promising everyday is a different agent with a total different story,such incompetence should not be allowed to be entrusted with people investments for such poor service. I really am disappointed for a lack of integrity.
Alexforbes financial service Get back to me ASAP
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Alexander Forbes Financial Services's replyOfficial
21 Nov 2024, 07:40Dear Godfrey ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Alexander Forbes Financial Services's reply21 Nov 2024, 07:40
Official
Dear Godfrey ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards