TN
Teresa N
1 reviews | Active since Sept 2021
26 Apr 2022, 14:11
POOR SERVICE - ALEXANDER FORBES
After my previous complaint I was contacted and received an apology from the person dealing with the claim. I have then sent in further documents as requested. Received one e mail. Now once again battling to get feedback or confirmation via phone which is permanently on voice mail or e mail. I do not know where to go or what to do anymore.
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Alexander Forbes Financial Services's replyOfficial
28 Apr 2022, 10:45Dear Teresa At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Client services
Alexander Forbes Financial Services's reply28 Apr 2022, 10:45
Official
Dear Teresa At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Client services