Poor Service Alex Forbes

What shockingly poor service received from Alex Forbes!!!! They do not deserve the 1 star rating given!!!! I retired in September 2022 and I am still struggling with my pension payout. I have been sent from pillar to post but to no avail. I have asked for a statement of what has been happening with my pension over the last 8 months but to date nothing received. I have asked for IT3 submitted to SARS as my tax directive is declining but have received nothing to date. I have asked for some form of proof of submission to present to SARS but nothing is ever presented. I have spoken to team leader's Brian. Jack Matlou refuses to take a call. I have e-mailed Nyhim Shaik and the complaints e-mail 19/4/2023 and to date not I person has responded. Garnet Meyer gave me her direct telephone number *** but never answers. I have had 4 on site visits with SARS where they show me incorrect submission of details. It would appear that not one person at Alexander Forbes cares or is competent to carry this present situation through. I have made numerous calls - NO OUTCOME, NO RESOLUTION. Life Healthcare was my employer and this is the company that they allow to service their staff!!!!. Appalling!!!!