SN
Sello N
1 reviews | Active since Dec 2018
09 Sept 2024, 03:25
Poor service
Why is my 10% not allocated and why don't I have an option to submit a claim of AF connect? Ridiculous
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
09 Sept 2024, 07:11Dear Sello At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
Alex Forbes is receiving and processing claims, however we are experiencing unusually high traffic volumes on AF Connect due to the two-pot system. Please refresh or try again later.
We apologise for any inconvenience this may cause and appreciate your understanding and patience
Kind Regards Customer Insights and Escalations
Alex Forbes is receiving and processing claims, however we are experiencing unusually high traffic volumes on AF Connect due to the two-pot system. Please refresh or try again later.
We apologise for any inconvenience this may cause and appreciate your understanding and patience
Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply09 Sept 2024, 07:11
Official
Dear Sello At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
Alex Forbes is receiving and processing claims, however we are experiencing unusually high traffic volumes on AF Connect due to the two-pot system. Please refresh or try again later.
We apologise for any inconvenience this may cause and appreciate your understanding and patience
Kind Regards Customer Insights and Escalations
Alex Forbes is receiving and processing claims, however we are experiencing unusually high traffic volumes on AF Connect due to the two-pot system. Please refresh or try again later.
We apologise for any inconvenience this may cause and appreciate your understanding and patience
Kind Regards Customer Insights and Escalations