BM
Bongiww M
1 reviews | Active since Jan 2019
18 Sept 2024, 07:43
Poor service
If there was a zero star I would give it, I've claimed it's been over 2 weeks now no communication of why there's a delay, pple who withdrew 3 days got their payments.
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Alexander Forbes Financial Services's replyOfficial
18 Sept 2024, 10:44Dear Bongiwe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply18 Sept 2024, 10:44
Official
Dear Bongiwe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations