LK
Leighann K
1 reviews | Active since Aug 2019
30 Aug 2024, 11:37
Poor service
How does it take 7 months to access a claim,multiple agents with different stories.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
30 Aug 2024, 12:10Dear Leighann,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply30 Aug 2024, 12:10
Official
Dear Leighann,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations