BM
Buhle M

1 reviews | Active since Nov 2021

02 Jun 2022, 18:05

poor service

my grannies pension was not paid for the past three months and she has been sending emails and required documents and also calling with no positive feedback. employees there do not value their clients. below are people who were supposed to assist as they are the company employees. Whitney Stanger Primrose Govender Zanele Tamia Jackson

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply03 Jun 2022, 08:36
Official
Dear Buhle M
 
Thank you for taking the time to advise us of the service you experienced. 
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused. 
I will investigate your query and provide feedback with the contact details provided.      
 
Kind Regards, 
 
Client Services 


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