BM
Bongiww M
1 reviews | Active since Jan 2019
24 Sept 2024, 20:28
Poor service
From the two pot experience I wouldn't even recommend Alexander Forbes to anyone, as to how and why they are not trending for the poor service they have displayed I don't know. Poor service, they just don't care shame maan from the tone of their consultants to the email correspondence it's the same.
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Alexander Forbes Financial Services's replyOfficial
25 Sept 2024, 16:26Dear Sir/Ma'am,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply25 Sept 2024, 16:26
Official
Dear Sir/Ma'am,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation