MD
Micaela D
1 reviews | Active since Feb 2023
27 Feb 2023, 13:59
Poor service
So I've left my previous company in December already and haven't received any feedback about my pay out I have been in contact with your agents when they eventually answer the phone. Sometimes I'll hold for 20 minutes without anybody answering the phone No body can give a straight answer .. please this needs to be resolved ASAP its very disappointing.
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Alexander Forbes Financial Services's replyOfficial
28 Feb 2023, 08:46Dear Ms. Davids
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply28 Feb 2023, 08:46
Official
Dear Ms. Davids
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations