GC
Greg C
1 reviews | Active since Sept 2016
14 Aug 2020, 11:52
Poor Service
I tried to change my email address online. System allows me to login but won't allow me to save changes. Emails for help go unanswered. The call center cannot help me.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
14 Aug 2020, 12:54Dear Greg,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Mpho Mohlabi
Mpho Mohlabi
Alexander Forbes Financial Services's reply14 Aug 2020, 12:54
Official
Dear Greg,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Mpho Mohlabi
Mpho Mohlabi