MA
Mabel A
1 reviews | Active since Jul 2023
23 Aug 2023, 09:02
Poor service
I'm so fed up with this people,I've been calling you every week to check my claim and they told me to send outstanding documents which I did, on the 11 August 2023 some lady called and said I will get my money within 7 days of which I ddnt get and now I called them to check what's rong they say my claim form is incomplete, I want my money, Clicks Hr send all my document and I also send them myself to Nadine Jaffar, but now they giving me the runaround, this is so pathetic
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Alexander Forbes Financial Services's replyOfficial
23 Aug 2023, 13:34Dear Dipuo,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply23 Aug 2023, 13:34
Official
Dear Dipuo,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations