KM
Kudzayishe M

1 reviews | Active since Jul 2022

05 May 2026, 16:44

Poor service

Worst company to have your provident fund with. Communication does not exist they sit on your claim and take forever to process your your claim. Have been waiting since 3rd of March 2026 till now nothing has happened

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply05 May 2026, 16:56
Official
Dear Kudzayishe,

At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. 

We hereby acknowledge receipt of your complaint. 

We will investigate the matter and provide feedback using the contact details you have provided. 

Regards
Alexforbes Customer Experience