MR
Matsosha R
1 reviews | Active since Sept 2024
19 Sept 2024, 17:54
Poor service
Their service is very poor, they do not even give you feedback, they do not bother giving resolutions to their clients quries ….the disrespect is on a high level they are not bothered at all.
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
20 Sept 2024, 12:22Dear Matsosha ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply20 Sept 2024, 12:22
Official
Dear Matsosha ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations