1 reviews | Active since Nov 2023
Poor service
Alexander fobes clearly is a **** I've been dismissed from on 11th of September till today I haven't received my withdrawal payout these people clearly don't understand that our lives are on hold and we have bills pay
They know that we are clueless about some financial act's. I gave them a call several times and they keep on changing the story
Last time they told me that they have a query about my last month contribution now they tell me about a number of act's that I'm clueless about and that my previous company have changed from ### to ### so I have to wait for another month, 😡😠😡😡 No updates whatsoever and when you call for an update they give me a different story each time it's either the employees don't know their job or AF it's trying to **** me
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations