nM
nkululeko M
1 reviews | Active since Sept 2024
25 Sept 2024, 08:40
Poor service
Still waiting for my money.im not happy now still stuck on payments idont know why.
Helpful (0)
Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
26 Sept 2024, 10:22Dear Sir/Ma'am,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply26 Sept 2024, 10:22
Official
Dear Sir/Ma'am,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
nM
nkululeko M's updateReviewer Update
26 Sept 2024, 15:21Im sad about my claim.no help at all 5 days has paased my claim still siting on payments no movement.but other people who claim after me they received money long time ago that a double standard from alexander forbes .it sad when a reliable company is letting us down like that
nM
nkululeko M's update26 Sept 2024, 15:21
Reviewer Update
Im sad about my claim.no help at all 5 days has paased my claim still siting on payments no movement.but other people who claim after me they received money long time ago that a double standard from alexander forbes .it sad when a reliable company is letting us down like that