LM
Leboogang M
1 reviews | Active since Apr 2012
10 Sept 2024, 12:23
Poor service
Your service is very poor, I've submitted my two pot claim 5 days ago it's still sitting on claim registered, my colleagues whom we did it same day have receive payment
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
10 Sept 2024, 12:28Dear Leboogang
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply10 Sept 2024, 12:28
Official
Dear Leboogang
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations