NH
Nomthandazo H

1 reviews | Active since Mar 2018

02 Jan 2025, 18:34

Poor service

I've been patient I called and emailed followed all the instructions as given todate i havent received my money, my claim has been registered for 27 days please assist urgently. I have bills to pay

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply03 Jan 2025, 07:34
Official
Dear Nomthandazo

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 

Customer Insights and Escalation