AS
Andrea S
1 reviews | Active since Jun 2022
04 Oct 2023, 09:27
Poor customer services
Its been more than four weeks since i have submitted my claim form still no payout. Spend money hanging on the line and o one anwers my calls.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
04 Oct 2023, 11:16Dear Andrea
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologize for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply04 Oct 2023, 11:16
Official
Dear Andrea
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologize for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations