TS
Tania S

1 reviews | Active since Feb 2025

27 Feb 2025, 17:29

Poor customer service

Wish I could rate 0 out of 5 stars... Really bad customer service, no one is getting back to me or resolving my query.

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply28 Feb 2025, 08:03
Official
 Dear Tania,

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 

Customer Insights and Escalation