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timmy E

1 reviews | Active since Jan 2014

15 May 2026, 16:42

Poor customer service

I have been waiting for longer than 6 months for my unclaimed pension fund payout and still waiting, I have send numerous emails to get answers,the customer service is very poor ,I will definitely not recommend alexforbs to any 1.I am really disappointed

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply15 May 2026, 16:54
Official
Dear Timmy

At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. 

We hereby acknowledge receipt of your complaint. 

We will investigate the matter and provide feedback using the contact details you have provided. 

Regards
Alexforbes Customer Experience