VV
Valencia V

1 reviews | Active since Mar 2020

30 Nov 2022, 11:45

poor customer service

I been waiting for claim forms for eternity.....still i don't understand why no one has assisted me with the i even gave up on them their service are very very very bad wow

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply30 Nov 2022, 13:12
Official
Dear Valencia  At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided.     Kind RegardsCustomer Insights and Escalations
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