LD
Lunga D
1 reviews | Active since Oct 2021
19 Jun 2023, 16:35
Poor communication when claiming, what a hassles hassle
Good day I have a claim with Alexandra Forbes but getting feedback from this company is impossible. I have tried calling, emailing and also emailing your complaints dept buy NO ONE is willing to update me as to what is going on with my claim?
Helpful (0)
Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
20 Jun 2023, 08:10Dear Lunga
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply20 Jun 2023, 08:10
Official
Dear Lunga
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
LD
Lunga D's updateReviewer Update
23 Jun 2023, 17:24Good day
A lady by the name of Chastry should get a promotion. The lady wasn't only professional but also went the extra mile.
Thank you restoring faith back to me.
Kind regards
Lunga
A lady by the name of Chastry should get a promotion. The lady wasn't only professional but also went the extra mile.
Thank you restoring faith back to me.
Kind regards
Lunga
LD
Lunga D's update23 Jun 2023, 17:24
Reviewer Update
Good day
A lady by the name of Chastry should get a promotion. The lady wasn't only professional but also went the extra mile.
Thank you restoring faith back to me.
Kind regards
Lunga
A lady by the name of Chastry should get a promotion. The lady wasn't only professional but also went the extra mile.
Thank you restoring faith back to me.
Kind regards
Lunga