RM
Ryan M
1 reviews | Active since Jun 2016
09 Nov 2018, 09:19
Poor communication
Alexander Forbes have a response problem. I mailed them regarding my pension fund and the rep**** after 2 weeks. They said my waiting period ends on the 31st of October and when I phone them someone will phone me back but nothing. The email they send me said they received everything from my previous company.
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Replies (2)
Alexander Forbes Financial Services's replyOfficial
09 Nov 2018, 09:49Good day
Thank you for bringing this matter to our attention.
We apologise for the service you've experienced.
We are investigating this matter and will be in contact with you via the details provided.
Kind Regards
Lebo Mokoena
Thank you for bringing this matter to our attention.
We apologise for the service you've experienced.
We are investigating this matter and will be in contact with you via the details provided.
Kind Regards
Lebo Mokoena
Alexander Forbes Financial Services's reply09 Nov 2018, 09:49
Official
Good day
Thank you for bringing this matter to our attention.
We apologise for the service you've experienced.
We are investigating this matter and will be in contact with you via the details provided.
Kind Regards
Lebo Mokoena
Thank you for bringing this matter to our attention.
We apologise for the service you've experienced.
We are investigating this matter and will be in contact with you via the details provided.
Kind Regards
Lebo Mokoena
RM
Ryan M's updateReviewer Update
12 Nov 2018, 11:58Good day
Friday went past. Almost 12 o'clock and still nothing pathetic
RM
Ryan M's update12 Nov 2018, 11:58
Reviewer Update
Good day
Friday went past. Almost 12 o'clock and still nothing pathetic