TB
Tessa B
1 reviews | Active since Feb 2022
17 Jan 2024, 10:56
Poor assistance
No one can assist correctly I'm struggling with my late father's stuff no one can help me always being transferred to the next person without getting results
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
17 Jan 2024, 11:00Dear Tessa ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply17 Jan 2024, 11:00
Official
Dear Tessa ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations