MP
Masego P
1 reviews | Active since Sept 2019
30 Mar 2026, 15:19
Poor administration
Im starting to believe Alexander knows me by name. My exit claim is complete and the portal shows going for payment when it was paid out on the 25th. I called askimg them to close it. Its still open. Im out of words for the poor administration
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Replies (2)
Alexander Forbes Financial Services's replyOfficial
30 Mar 2026, 16:58Dear Masego
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply30 Mar 2026, 16:58
Official
Dear Masego
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
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Masego P's updateReviewer Update
01 Apr 2026, 10:41Im still waiting for a response from you guys and just caalled the call centre and my case still hasnt been closed
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Masego P's update01 Apr 2026, 10:41
Reviewer Update
Im still waiting for a response from you guys and just caalled the call centre and my case still hasnt been closed