TT
Thabiso T
1 reviews | Active since Dec 2016
06 Jan 2021, 12:42
Please pay
My wife was contributing to the provident fund at Alexandra Forbes for since 2016. The amounts were deducted from her salary. she resigned least 30 November 2020 and submitted all required documents to the HR for submission. HR submitted (We have prove of emails with us) now we are being send from pillar to post. We keep on calling without solution. We are in January and still no payment. This is an indication that these so called businesses are ******
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Alexander Forbes Financial Services's replyOfficial
06 Jan 2021, 12:51Dear Thabiso At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards (VPO-754)Client services
Alexander Forbes Financial Services's reply06 Jan 2021, 12:51
Official
Dear Thabiso At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards (VPO-754)Client services