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mpho M
1 reviews | Active since Jan 2014
29 Dec 2025, 09:14
please help,staff is on leave with no valuable feedback being provided ,emails not being responded,phones not beign answered when finally it is answered the person will be clueless as to what is going on.please help with resolving the matter they are taki
worse service received,the whole staff on leave with no service
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Alexander Forbes Financial Services's replyOfficial
29 Dec 2025, 10:48Dear Mpho
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply29 Dec 2025, 10:48
Official
Dear Mpho
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience