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Zintle N
1 reviews | Active since Mar 2018
17 May 2023, 11:41
Please expedite the process of provident fund
Good day, My claim for my provident fund was recently submitted and I was told to wait for 4 weeks. I recently came out of hospital and I urgently need the funds to pay for my continued medical attention. May you kindly expedite the process for me charge a penalty fee I understand it needs to be taxed. Please assist as I really need it for the benefit of my health. Please call me on *** my ID number is ***
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Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
17 May 2023, 12:59Dear Zintle
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply17 May 2023, 12:59
Official
Dear Zintle
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
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Zintle N's updateReviewer Update
17 May 2023, 13:25Hi,
I'm not dissatisfied with the service,
I'm just requesting for the process to be expedited.
I even gave a 5 star rating. Or is this a generic response?
I'm not dissatisfied with the service,
I'm just requesting for the process to be expedited.
I even gave a 5 star rating. Or is this a generic response?
ZN
Zintle N's update17 May 2023, 13:25
Reviewer Update
Hi,
I'm not dissatisfied with the service,
I'm just requesting for the process to be expedited.
I even gave a 5 star rating. Or is this a generic response?
I'm not dissatisfied with the service,
I'm just requesting for the process to be expedited.
I even gave a 5 star rating. Or is this a generic response?