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Mancoba M

1 reviews | Active since Jun 2023

22 Oct 2024, 22:24

Please can someone look into this

I've been refused statement even after two attempts by Sandton office. As a formed Fidelity ADT the pension fund I received from Alexander Forbes is absurd as it doesn't corresponds with the Six years,six months I've been with my former employer.

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply23 Oct 2024, 10:03
Official
Dear Mancoba 

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 
Customer Insights and Escalations